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This is just a few things
others have said about us.....
Stuart
Goldsmith - Medina
"..... Many years
ago we were a very small company working from my house. At the time
I met Marion we were selling ‘Road Alert’ Car alarms, with hindsight
a terrible product to sell because of all its technical problems. I
was completely snowed-under and I could not see an end to the work
involved. I had roped-in all sorts of people to help me including my
cleaner!
Marion came to work for me
via a friend, and her job was to pack as many road alerts as
possible in the time I was employing her which was 4 hours a day.
Well to say I was impressed was an under-statement! I had never seen
anyone pack them so fast or so neatly and by the time her morning
was finished she had created a mountain of packages to mail. I
remember thinking to myself: “This girl has potential. If she works
as well as this tomorrow I am on to a winner.”
The next day was exactly the
same and she worked virtually non-stop. She was happy & so was I and
so by the third day I knew I could not let her go. I made her an
offer, which was: a considerable pay rise, five mornings a week
work, 4 hours each day, then after her shift ended she would stay on
for 2 hours a day unpaid & I would train her. She jumped at the
chance, and so from that day a special relationship was born, one of
trust, mutual respect & friendship. She was keen to learn, so I
taught her everything she needed to know to run an office, dealing
with customer service, mailings, orders and banking my money - there
was nothing she would not try. Marion proved to be so successful I
promoted her to Office Manager within months.
Sometime later we had
outgrown the house and so Medina rented a small office. We used to
sit at opposite ends of the office tapping our fingers, waiting for
the postman to arrive or the phones to ring, & when they did there
was a rush to answer it. Quiet days – soon to become VERY busy days!
Well as far as Medina goes, Marion & I made a fantastic team. I was
able to concentrate on writing my courses because I knew for sure
Marion would run Medina in my absence as if it were her own, she
never let me down. We ran it successfully together for nine years.
Last year I made a decision
to retire. Medina had become a huge success with 8 employees
(including Marion’s husband Peter) and after all I was a millionaire
several times over. I decided the best way forward was for me to set
Marion & Peter up in their own business, which I did, it is called
‘Field Management Services’ they now work together with a team of 4
full time staff running a management and fulfillment business, which
is proving to be extremely successful.
Over the years I seen Marion
emerge from a shy girl with little confidence, to a successful, hard
working confident business woman. They have built a very happy
atmosphere where everyone works as a team and each person has been
trained to be multi-tasked.
Marion & Peter were my
right-hand people for many years, without their dedication, honesty
and sheer hard work ‘Medina’ would not have become the success it
has, and I would not have been free to do what I do best which is
write. On many, many occasions they have saved me money by their
diligence, and made me money by finding good quality workmanship at
very reasonable prices.
The team at ‘FMS’ will not
let you down. I guarantee it.
Stuart Goldsmith
Mike
Chantry - Hilite Direct Marketing Services
"......I'm often
amazed how many of our clients still handle their own mailing and
fulfillment services, thinking it is more cost effective that way.
While I would
agree you do need to be careful who you use for mailing and
fulfillment it is worth investigating your alternatives. When you
find a top supplier they are worth their weight in gold.
A supplier we
have no hesitation in recommending in this area is Field Management
Services.
I now have
three clients who use Field Management Services for all their
fulfillment, that's holding stocks of your product, taking orders by
phone, fax, email or postal, banking, sending the product, handling
refunds and all subscriber queries.
One of their
clients is so confident of the services he's emigrated leaving all
of his customer service to them!
Mike Chantry
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